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Customer Service Representative

2 months ago

Vancouver, British Columbia, Canada Brian Jessel BMW Full time
{"Job Summary

We are seeking a highly skilled and customer-focused individual to join our team at Brian Jessel BMW as a Customer Care Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and face-to-face interactions.

Key Responsibilities

* Respond to client inquiries and resolve issues in a timely and professional manner
* Provide product information and answer questions to enhance the client experience
* Schedule service appointments and maintain accurate records
* Communicate with other departments to ensure seamless client support
* Maintain a high level of product knowledge and stay up-to-date on company developments
* Work collaboratively with colleagues to achieve departmental goals

Requirements

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving skills and attention to detail
* Ability to thrive in a team environment and adapt to change
* High school diploma or equivalent required

What We Offer

* Competitive salary and bonus plan
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Work Environment

The hours of operation for this position are Tuesday to Saturday, 8:30 am to 5:00 pm.

Compensation

$36,920 to $39,000 per year + bonus plan

Language

en-US

"}