Front of House Server Associate
2 weeks ago
At Great Canadian Entertainment, we are seeking a highly skilled and dedicated Front of House Server Associate to join our team.
**Job Summary**
As a Front of House Server Associate, you will be responsible for providing exceptional customer service, ensuring guest satisfaction, and maintaining a safe and welcoming work environment.
**Key Responsibilities:**
- Provide outstanding customer service, responding promptly to guest needs and requests
- Ensure accurate cash handling and balancing of sales and/or cash float at the end of each shift
- Restock, clean, and organize all related work equipment and areas
- Process all cash and credit card transactions efficiently and effectively
- Clear dishes, empties, and cleans tables properly
- Assist other co-workers as needed and/or as requested
- Understand and follow opening and closing server duties
- Comply with all alcohol-related house policies, practices, and Smart Serve guidelines
- Monitor and communicate all beverage alcohol activities at break and shift end
- Regular cleaning and sanitization of tables, refrigerators, side stands, and other equipment in the work area
**Requirements:**
To be successful in this role, you will need:
- A High School Diploma or equivalent working experience
- Minimum one (1) year of serving experience in a high-volume establishment
- Valid Smart Serve Certificate required
- Previous cash handling experience required
- Excellent interpersonal, teamwork, customer service, and communication skills
- Ability to multi-task and work under pressure in a fast-paced environment
- Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
**Work Environment Considerations:**
This role requires extended periods of standing, walking, bending, twisting, lifting up to 45 lbs. Additionally, it requires a flexible schedule that adapts to the business needs of a 24-hour operation, including non-traditional work hours such as evening and weekend shifts.
We offer an estimated salary range of $40,000 - $55,000 per year, based on experience and location.
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