Host - Front of House Ambassador

2 weeks ago

Toronto, Ontario, Canada Auberge du Pommier Full time

About the Role

Auberge du Pommier is seeking a skilled Host to join our Front of House team. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities

  • Manage guest flow to maximize seating capacity and ensure a seamless dining experience.
  • Communicate effectively with Servers, Bartenders, and Managers to maintain proper guest flow.
  • Escort guests to their tables, engage them in conversation, and seat them accordingly.
  • Take reservations and modify guest status in Open Table.
  • Develop a briefing sheet before each shift to inform co-workers of shows, concerts, special events, and notable guests.
  • Stay knowledgeable about the restaurant trade area, including location, surroundings, nearby attractions, and directions.
  • Maintain the cleanliness of the front entrance, host stand, and surrounding areas.
  • Know all table numbers and be aware of which servers are in each section.
  • Fulfill special request forms for birthdays, anniversaries, and notable guests, and ensure all co-workers are informed.
  • Follow all food safety standards and systems.

Requirements

  • Possess a passion for hospitality and a high attention to detail.
  • Ability to remain calm under pressure while working in a fast-paced environment.
  • Organizational skills and ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to maintain a level of professional urgency and momentum.
  • Minimum 1 year experience in customer service, with restaurant experience considered an asset.

About Auberge du Pommier

Auberge du Pommier is a modern French fine dining restaurant that exudes quiet confidence, reflecting our commitment to culinary excellence and inspired service. Constructed around the rustic vestiges of two 1860's woodcutters' cottages, we combine country charm with contemporary sophistication and style. Featuring wood-burning fireplaces in winter and lush, floral terraces in summer, it is a welcoming, refined retreat from the city.

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