Customer Service Representative

3 days ago


Ottawa, Ontario, Canada Glenview Cottages and campground Full time
About Glenview Cottages and Campground

We are a welcoming community that offers a unique experience for our guests. As a Customer Service Representative, you will play a crucial role in ensuring that our guests have an exceptional stay with us.

Estimated Salary

$35,000 - $45,000 per year based on experience.

Job Description

Company Overview: Our campground is a peaceful retreat surrounded by nature, offering a range of amenities and activities for our guests to enjoy. We take pride in providing excellent customer service and creating memorable experiences for our visitors.

Responsibilities: We are seeking a highly organized and efficient individual to join our team as a Customer Service Representative. Key responsibilities include:

  • Greeting guests and directing them to relevant services or areas;
  • Providing basic information to clients and the public;
  • Processing customer inquiries and requests;
  • Operating the switchboard or telephone system;
  • Ordering office supplies and maintaining work records;
  • Scheduling appointments and performing data entry tasks;
  • Maintaining a fast-paced environment while working under pressure;

Required Skills and Qualifications: To be successful in this role, you should possess:

  • Fantastic interpersonal skills, enabling effective communication with guests and colleagues;
  • Excellent written and oral communication skills, with the ability to provide clear information and instructions;
  • The capacity to work independently and as part of a team;
  • Flexibility and adaptability in a dynamic environment;
  • Organized time management and problem-solving skills;

Benefits: As a valued member of our team, you can expect:

  • A competitive salary range of $35,000 - $45,000 per year based on experience;
  • An opportunity to work in a friendly and supportive environment;
  • Professional growth and development opportunities;


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