Customer Service Representative

4 days ago


Ottawa, Ontario, Canada Meryann Spa Full time

Meryann Spa is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our front-line staff, you will play a critical role in ensuring that our clients receive exceptional service and support.

Job Summary:

We are looking for an individual with excellent communication skills, both written and verbal. The ideal candidate will be able to work effectively in a fast-paced environment, multitask, and prioritize tasks to meet deadlines. If you have a passion for delivering outstanding customer service and are comfortable working in a dynamic environment, we encourage you to apply.

Responsibilities:

  • Greet clients and direct them to the relevant contact or service area
  • Provide basic information to clients and the public
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices and receive payments
  • Perform clerical duties, such as filing, sorting, and distributing mail
  • Answer telephone calls and relay messages
  • Calculate billing charges

Requirements:

  • Degree: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Location: On site
  • Work setting: Private sector, Urban area

Compensation:

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience.

About Us:

Meryann Spa is a reputable organization dedicated to providing exceptional services to our clients. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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