Senior Collections Strategy Lead

3 weeks ago


Old Toronto, Canada Momentum Financial Services Group Full time

Momentum Financial Services Group is a leading provider of financial services in North America.

Job Summary

We are seeking an experienced Senior Collections Strategy Lead to develop and implement effective collections strategies across the continent.

The ideal candidate will have 10+ years of progressive experience in collections management within the financial services industry, with a focus on personal unsecured loans and high-risk borrowers.

  • This role requires a strong understanding of collections strategies, methodologies, and best practices.
  • A successful candidate will have proven experience in developing and implementing effective collections strategies that maximize recoveries while maintaining customer relationships.
  • The Senior Collections Strategy Lead will lead a team, providing strategic direction, coaching, and mentorship to achieve departmental goals and objectives.
  • This individual will also oversee the design and implementation of predictive analytics models, segmentation strategies, and decision frameworks to prioritize and allocate resources effectively across the collections portfolio.
Key Responsibilities

Lead the development and implementation of collections strategies that optimize recovery outcomes while minimizing credit losses for personal unsecured loans extended to high-risk borrowers.

Develop and maintain strong relationships with external partners, including collection agencies, legal counsel, and vendors, to support collections efforts and enhance recovery capabilities.

Ensure compliance with regulatory requirements, industry standards, and internal policies and procedures governing collections practices, data privacy, and consumer protection laws.

Requirements

Bachelor's degree in finance, business administration, or a related field.

Experience with collections technology platforms, predictive analytics tools, and data-driven decision-making methodologies is highly desirable.



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