Manager, Collections Strategy Analytics

3 weeks ago

Toronto, Canada Scotiabank Full time

Requisition ID: 175439

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Job Purpose**:
Working within GRM, you will be responsible for driving improvements in collection strategies by leading the production of policies, strategies and data driven analyses that result in actionable insights that improve the Bank’s loan losses & profitability.

**Responsibilities**:

- Participate in the strategic management of debt collections by:

- Leading the design, implementation, monitoring and management of Collection strategies for Canadian portfolios to mitigate credit losses by testing and assigning appropriate treatments to delinquent accounts
- Ensuring all credit risks associated with collections are understood and quantified with effective management reporting, across all components of collections (People, Data, Process, Technology, Strategy, Control Quality and Vendor Management)
- Lead continuous improvement of all components of collections from a credit risk perspective, leveraging risk technology and by working within the minimum standards defined in the global collections policy
- Mitigating risks/loss to the Bank by ensuring adherence to credit risk management policies and operational guidelines
- Continue to be fully aware of industry trends and opportunities as related to technology, process and decision science
- Ensuring future enhancements continue to be identified and implemented
- Support reorganizations/projects to create a Collections organization that is aligned with business partner’s strategic focus

**2.** Lead initiatives to strengthen the Collections risk and operational effectiveness and efficiency. Continually champion new growth opportunities which lend themselves to the Bank’s goal of improving productivity, enhancing service and reducing costs by:

- Promoting the reengineering of processes to lower loan losses, improve dollars collected, improve productivity and reduce costs
- Drive continuous improvement in strategy effectiveness with focus on incremental profitability (i.e. losses avoided less cost to collect including incentives).
- Streamlining and/or integrating automation and technology
- Continually challenging the ‘status quo’ through innovation
- Support construction of a Centre of Excellence in Collections

**Job Requirements**:

- Two to three years’ experience in credit risk and/or retail banking
- Experience with statistical software packages such as R, SAS or SQL
- Experience with Angoss Knowledge Seeker is preferable
- Strong leadership, collaboration, and communication skills
- Degree in business, economics, statistics, or computer science
- Results driven individual with high level of curiosity and ability to dive into details without losing sight of the big picture
- Exceptional organization skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis
- A University degree in Economics, Finance, Business, Mathematics, or Computer science

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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