Customer Service Representative

4 weeks ago


PointeClaire, Quebec, Canada pt Health Full time

About the Position:

We are seeking a caring and dynamic individual to join our multidisciplinary team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling multiple files simultaneously, and ensuring the effective application of our operational procedures.

Key Responsibilities:

  • Welcome clients/patients and other visitors, both on the telephone and at the reception desk
  • Promote the company and the quality of treatments offered to clients
  • Ensure the effective application of the company's operational procedures
  • Schedule and confirm appointments; manage the schedules of various stakeholders
  • Participate in the smooth running of the clinic
  • Create new files and classify them; perform general filing
  • Input various patient/client data into the computer system
  • Invoice and collect payments for visits
  • Ensure the transmission of calls and messages

About Us:

Established in Quebec since 1982, Physiothérapie Universelle stands out for its involvement with its patients, its diversity of human character, and its dynamic and committed multidisciplinary teams. We are proud of our therapists' passion and the quality of treatments offered throughout an expanded network of over 37 clinics in the Greater Montreal area.

What We Offer:

  • A rewarding job within a multidisciplinary team
  • A pleasant work environment where everyone does their job effectively and gets opportunities to excel
  • Innovative projects and challenges
  • Activities among colleagues
  • A flexible group insurance program, including vision and dental, and numerous social benefits
  • Employee discount at Pharmaprix and Shoppers Drug Mart
  • Opportunities for advancement

Apply Now:

Your privacy is important to us at Lifemark / Physiothérapie Universelle. To offer the best possible Human Resources experience, we need to collect and use information about you. We will collect and use your information to review your qualifications, contact you about a job application you have made to us, and notify you about any future job opportunities where your profile may fit the job description.



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