Customer Service Representative

17 hours ago


PointeClaire, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our Distribution team in Pointe-Claire, QC. As a key member of our team, you will be responsible for providing world-class service to external and internal customers, handling sales, product, and service inquiries, customer orders, data entry, and other office-related tasks.

Key Responsibilities
  • Represent the company in a positive, courteous, and professional manner
  • Process customer orders via email, phone, or fax
  • Coordinate with sales for quotes, inquiries, and other customer needs
  • Customer file maintenance, opening/closing files
  • Learn and possess industry, company, and product knowledge
  • Collaborate with and support the efforts of the outside sales team
  • Ensure orders are being processed in a timely fashion
Requirements
  • Exceptional communication and writing skills in French and English
  • Must be self-motivated and capable of working with minimum supervision
  • Must have a positive and friendly attitude
  • Adaptable, proactive mindset
  • Comfortable with computers
  • Will to learn and grow
Why Randstad?

Randstad Canada is a leading staffing agency committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees. We are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise.



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