Service Excellence Representative

2 months ago


PointeClaire, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

As a Service Excellence Representative, you will play a critical role in delivering outstanding service to our customers. Your primary responsibility will be to handle customer inquiries, resolve issues, and provide information about our products and services.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Collaborate with team members to improve service processes and ensure customer satisfaction.
  • Document customer interactions and feedback to inform business decisions.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.

We are looking for a dedicated and customer-focused individual to join our team as a Service Excellence Representative.



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