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Store Experience and Services Manager
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Sudbury, Ontario, Canada Sephora Full timeJob Title: Store Experience and Services ManagerAt Sephora, we're passionate about creating an exceptional customer experience. As a Store Experience and Services Manager, you'll play a key role in delivering this experience by leading a team of Beauty Advisors and ensuring that every customer leaves the store feeling valued and satisfied.Key...
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Store Experience and Services Manager
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Sudbury, Ontario, Canada Sephora Full timeJob Title: Store Experience and Services ManagerAt Sephora, we're passionate about creating an exceptional customer experience. As a Store Experience and Services Manager, you'll play a key role in delivering this experience by leading a team of Beauty Advisors and ensuring that every customer leaves the store feeling valued and satisfied.Key...
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Store Experience and Services Manager
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Sudbury, Ontario, Canada Sephora Full timeJob Title: Store Experience and Services ManagerAt Sephora Canada, we're passionate about creating an exceptional customer experience. As a Store Experience and Services Manager, you'll play a key role in delivering outstanding service and driving sales growth.Key Responsibilities:Develop and implement training programs for Beauty Advisors to enhance their...
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Store Experience and Services Manager
1 month ago
Sudbury, Ontario, Canada Sephora Full timeJob Title: Store Experience and Services ManagerAt Sephora Canada, we're passionate about creating an exceptional customer experience. As a Store Experience and Services Manager, you'll play a key role in delivering outstanding service and driving sales growth.Key Responsibilities:Develop and implement training programs for Beauty Advisors to enhance their...
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Store Experience and Services Manager
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Sudbury, Ontario, Canada Sephora Full timeAbout the Role:We are seeking a highly skilled Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key Responsibilities:Develop and execute...
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Store Experience and Services Manager
2 weeks ago
Sudbury, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesDevelop and implement...
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Store Experience and Services Manager
2 weeks ago
Sudbury, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesDevelop and execute...
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Store Experience and Services Manager
2 weeks ago
Sudbury, Ontario, Canada Sephora Full timeAbout the Role:We are seeking a highly skilled Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key Responsibilities:Develop and execute...
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Store Experience and Services Manager
2 months ago
We are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.
Key Responsibilities- Training and Development: Design and deliver comprehensive training programs for new hires and existing Beauty Advisors, ensuring they have the skills and knowledge to provide outstanding customer service and drive sales.
- Client Experience: Lead the Client Experience Lead (CEL) initiative, ensuring timely responses to client feedback and resolving issues promptly. Engage with Beauty Advisors and clients on-stage to drive sales and deliver exceptional customer experiences.
- Talent Champion: Collaborate with Talent & Business Operations leaders to identify and hire top talent for store roles, managing the interviewing and hiring process for direct reports.
- Entrepreneurial Spirit: Stay up-to-date on store goals, opportunities, and trends, ensuring Beauty Advisors are aligned with each.
- Employee Engagement: Demonstrate Sephora's values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, and Initiative, inspiring a culture of excellence within the store.
- 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
- Exceptional leadership and influential skills.
- Proven ability to lead and build top-performing teams.
- Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
Sephora Canada is a leader in the beauty industry, passionate about finding and sharing beauty in the world. We believe in equal opportunity employment and advancement, striving to create an inclusive and diverse work environment where every person can belong, grow, and build a beautiful career.
