Store Experience and Services Manager
2 weeks ago
About the Role
We are seeking a highly skilled Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.
Key Responsibilities
- Develop and implement strategies to drive sales growth and customer engagement.
- Lead and manage a team of Beauty Advisors, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed.
- Collaborate with the store leadership team to achieve business objectives and drive store performance.
- Ensure a seamless customer experience by resolving customer complaints and concerns in a timely and professional manner.
- Stay up-to-date with industry trends and competitor activity, providing insights and recommendations to the store leadership team.
Requirements
- 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
- Exceptional leadership and influential skills, with the ability to motivate and inspire a team.
- Proven ability to lead and build high-performing teams, with a track record of driving sales growth and customer engagement.
- Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
About Sephora
Sephora Canada is a leading beauty retailer with a passion for delivering exceptional customer experiences. We offer a dynamic and inclusive work environment, with opportunities for career growth and development. If you are a motivated and results-driven individual with a passion for beauty and customer service, we encourage you to apply for this exciting opportunity.
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Store Experience and Services Manager
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Sudbury, Ontario, Canada Sephora Full timeJob Title: Store Experience and Services ManagerAt Sephora, we're passionate about creating an exceptional customer experience. As a Store Experience and Services Manager, you'll play a key role in delivering this experience by leading a team of Beauty Advisors and ensuring that every customer leaves the store feeling valued and satisfied.Key...
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Store Experience and Services Manager
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Sudbury, Ontario, Canada Sephora Full timeJob Title: Store Experience and Services ManagerAt Sephora, we're passionate about creating an exceptional customer experience. As a Store Experience and Services Manager, you'll play a key role in delivering this experience by leading a team of Beauty Advisors and ensuring that every customer leaves the store feeling valued and satisfied.Key...
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