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Store Experience and Services Manager
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Store Experience and Services Manager
1 month ago
At Sephora Canada, we're passionate about creating an exceptional customer experience. As a Store Experience and Services Manager, you'll play a key role in delivering outstanding service and driving sales growth.
Key Responsibilities:- Develop and implement training programs for Beauty Advisors to enhance their skills and knowledge.
- Lead the client experience team and ensure timely responses to client feedback.
- Communicate hiring needs to Talent & Business Operations leaders and participate in the hiring process.
- Manage store operations and ensure alignment with company goals and trends.
- Demonstrate Sephora's values and lead by example.
- 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
- Exceptional leadership and influential skills.
- Proven ability to lead and build top-performing teams.
- Flexible availability to work during peak retail hours.
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive compensation package.
- Discounts and perks for Sephora products and services.
Sephora Canada is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone can thrive.
