Healthcare Administrative Support Specialist

1 week ago


Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County.

Our advanced regional programs include Cancer Care and Cardiac Care, serving a broader population across the northern GTA and into Simcoe-Muskoka.

Company Overview

Southlake Regional Health Centre is committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. They role model the organizational core competencies.

Primary Responsibilities

The incumbent works under the direction of nursing staff and physicians to coordinate patient appointments and perform clerical duties. Health Program Clerical Supports also act as receptionists and communicate with patients on the phone and in person.

Salary

The estimated salary for this position is between $45,000 and $60,000 per annum, depending on experience.

Required Skills and Qualifications

  • Minimum one (1) year of clerical duties in an acute care health care environment required
  • Proven ability to attend work regularly
  • Demonstrated current knowledge and skill in the use of medical electronic health record systems
  • Current experience in computerized provider/physician order entry (CPOE) an asset
  • Proficiency with Microsoft Office preferred
  • Demonstrated ability in problem solving
  • Demonstrated willingness to learn/innovate
  • Commitment to customer service and teamwork
  • Demonstrates analytical skills in relation to knowledge of hospital operations
  • Effective organizational and prioritizing skills
  • Demonstrated interpersonal and conflict resolution skills
  • Excellent teamwork skills

Qualifications

  • Minimum Grade 12
  • Medical Terminology Certificate required
  • Diploma in Medical Office Administration OR evidence of relevant and related post-secondary diploma from an accredited academic institution preferred


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