Energy Collections Specialist

1 week ago


Mississauga, Ontario, Canada Electricenergyonline Full time
About the Role

We are seeking a highly skilled Collections Analyst to join our team at Electricenergyonline. As a Collections Analyst, you will play a critical role in reviewing and monitoring end-to-end credit and collection policies and processes.

Key Responsibilities
  • Review, investigate, and recommend action on past due accounts
  • Communicate with internal and external business partners to resolve collections-related customer issues
  • Reconciliation of accounts in case of discrepancies and preparation of reports as needed
  • Identify and help execute process improvements
  • Rely on knowledge, training, and judgment to plan and accomplish goals
Requirements
  • 1 year of collections or accounts receivable experience
  • Advanced skills in MS Office (Excel, Word, Visio, PowerPoint)
  • Ability to manage multiple projects and ensure their timely completion
  • Bilingual in Spanish and English is a requirement for this role
Preferred Qualifications
  • Bachelor's degree


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