Training and Development Director

2 weeks ago


Whistler, British Columbia, Canada AccorHotel Full time

Accor Hotel Opportunity


We are seeking a highly skilled Training and Development Director - Housekeeping to join our team at Accor Hotel.



About the Role

This is a challenging and rewarding opportunity for an experienced professional to oversee all aspects of training and development within the housekeeping department.



Key Responsibilities

  • Conduct regular inspections of guest rooms to ensure high standards of cleanliness and quality
  • Develop and implement comprehensive training programs for housekeeping colleagues
  • Manage the hotel's Applicant Tracking System (SmartRecruiter) and coordinate recruitment efforts
  • Conduct interviews and assessments to fill open positions
  • Create training objectives and develop programs to meet business needs


Requirements

  • Prior experience in housekeeping or a related field is essential
  • Proficiency in relevant software, such as Microsoft Office and Opera, is an asset
  • Excellent communication and interpersonal skills
  • Able to maintain high service levels under pressure
  • Demonstrates initiative and ability to multitask with minimal supervision
  • Proven ability to lead and motivate colleagues


Benefits

  • Subsidized staff accommodation provided
  • Complimentary meal in our staff cafeteria per shift
  • Access to employee travel program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
  • Hotel leisure benefits, including golf/ski passes


What We Offer

  • Full-time employment
  • No remote work options available


The estimated salary range for this position is $66,000-$69,000, dependent on experience. This figure reflects industry standards for similar roles in the hospitality sector.



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