Senior Claims Field Representative

1 month ago


Vancouver, British Columbia, Canada Northbridge Financial Corporation Full time
Job Title: Senior Claims Field Representative

We are seeking a highly skilled and experienced Senior Claims Field Representative to join our dynamic team at Northbridge Financial Corporation.

About the Role:

As a Senior Claims Field Representative, you will be responsible for investigating, evaluating, negotiating, and settling moderate and complex claims in a timely and efficient manner. You will work closely with our clients to understand their needs and provide excellent customer service.

Key Responsibilities:
  • Conduct thorough investigations of personal and commercial claims
  • Capture the scope of damages to settle claims
  • Review policies and technical reports to make informed decisions
  • Negotiate settlements with claimants and vendors
  • Manage a busy schedule and prioritize tasks effectively
  • Provide exceptional customer service and communication
Requirements:
  • Post-secondary education in an insurance-focused program or related field
  • Working towards the CIP designation
  • Minimum 5-7 years of experience as a commercial liability insurance field claims adjuster
  • Valid driver's license and excellent driving record
  • Ability to work after hours and weekends during scheduled on-call rotation
  • Availability to travel as needed
  • Strong technical skills with MS Office Suite
  • Excellent communication and interpersonal skills
What We Offer:
  • Competitive salary range of $70,000-$90,000
  • Flexible work-from-home arrangement with company-provided hardware
  • Company vehicle and expenses covered
  • Employee share purchase plan, pension plans, RRSP, and discounts on staff insurance
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs
  • Education assistance, internal mobility, and mentoring programs
  • Donation matching and team volunteer days

We are committed to creating an inclusive workplace for all and welcome applicants from diverse backgrounds.



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