Field Claims Representative

3 days ago


Vancouver, British Columbia, Canada Intact Financial Corporation Full time

About the Role

We are seeking a highly skilled Field Claims Representative to join our team at Intact Financial Corporation. As a Field Claims Representative, you will be responsible for investigating and resolving complex commercial and personal lines property claims in a timely and respectful manner.

Key Responsibilities

  • Conduct site visits to investigate claims, gathering information and evidence to determine coverage and assess damage.
  • Document claim files, meeting with customers, contractors, and other stakeholders to obtain necessary reports and statements.
  • Analyze information, interpret insurance policy wording, and determine coverage.
  • Negotiate with customers, claimants, lawyers, and insurers to settle claims within established authority limits.
  • Maintain current knowledge of insurance products, appraisal, and investigation techniques.

Requirements

  • 3+ years of property claims experience, with prior experience as a field adjuster preferred.
  • Valid driver's license and good driving record.
  • Strong aptitude for technology and excellent computer skills.
  • Xactanalysis and Xactimate experience is an asset.
  • Excellent customer service and communication skills.

What We Offer

  • A competitive salary range of $60,200.00 - $90,400.00, based on experience and qualifications.
  • A comprehensive benefits package, including a flexible work arrangement and possibility to purchase extra days off.
  • Access to tools and resources to support physical and mental health, including a dynamic workplace learning ecosystem.
  • Inclusive employee-led networks and inspiring leaders who will support your growth and development.

We are an Equal Opportunity Employer

At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know.



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