Field Claims Representative

2 months ago


Vancouver, British Columbia, Canada Intact Financial Corporation Full time

About the Role

We are seeking a highly skilled Field Claims Representative to join our team at Intact Financial Corporation. As a Field Claims Representative, you will be responsible for investigating and resolving complex commercial and personal lines property claims in a timely and respectful manner.

Key Responsibilities

  • Conduct site visits to investigate claims and gather information from customers, contractors, and other relevant parties.
  • Document claim files by meeting with all involved parties and obtaining necessary reports and statements.
  • Analyze information gathered and interpret insurance policy wording to determine coverage and assess damage.
  • Negotiate with customers, claimants, lawyers, and insurers to settle claims within established authority limits.
  • Maintain current knowledge of insurance products and industry developments.

Requirements

  • 3+ years of property claims experience, preferably as a field adjuster.
  • Valid driver's license and good driving record.
  • Strong aptitude for technology and excellent computer skills.
  • Xactanalysis and Xactimate experience is an asset.
  • Excellent customer service and communication skills.

What We Offer

  • A competitive salary range of $60,200.00 - $90,400.00.
  • A comprehensive benefits package, including a financial rewards program, employee share purchase plan, and flexible work arrangements.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A dynamic and inclusive work environment that values diversity and promotes work-life balance.

Why Join Us

At Intact Financial Corporation, we are committed to helping our customers and communities prosper in good times and be resilient in bad times. We value our employees and strive to create a workplace that is inclusive, accessible, and supportive of their well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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