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Restaurant Supervisor

2 months ago

Markham, Ontario, Canada OA Petro CanadaA&W Restaurant Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at O/A Petro Canada/A&W Restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of food service staff.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and train a team of 1 to 2 food service staff
    • Establish methods to meet work schedules and ensure efficient service delivery
    • Address customer complaints and concerns in a professional and courteous manner
  • Food Safety and Quality Control
    • Ensure that food and service meet quality control standards
    • Estimate ingredient and supplies required for meal preparation
    • Prepare and submit reports on sales, stock, and wastage
  • Human Resources
    • Hire and train food service staff
    • Maintain records of staff performance and development
  • Operational Management
    • Establish work schedules and ensure efficient use of resources
    • Prepare food order summaries for the chef
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 7 months to less than 1 year of experience in a food service establishment
  • Language
    • Fluent in English
  • Work Environment
    • Fast-paced environment with tight deadlines
    • Combination of sitting, standing, and walking
What We Offer
  • Competitive Salary
  • Opportunities for Career Growth
  • A Dynamic and Supportive Work Environment