Food Service Manager

3 weeks ago


Oshawa, Ontario, Canada SUBWAY Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at SUBWAY. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service and maintain a clean and safe work environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining high standards of quality and customer satisfaction.
  • Prepare Budget and Cost Estimates: Prepare budget and cost estimates for food and supplies, ensuring that we are operating within budget.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, ensuring that customers feel valued and satisfied.
  • Maintain Records: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.
Work Environment:

Our work environment is fast-paced and dynamic, requiring strong communication and organizational skills. As a Food Service Supervisor, you will be required to stand for extended periods and work in a team environment.

Personal Suitability:
  • Client Focus: Excellent customer service skills, with a focus on providing exceptional service to our customers.
  • Team Player: Strong teamwork and communication skills, with the ability to work effectively in a team environment.
Support for Diversity and Inclusion:

We are committed to creating a welcoming work environment for all employees, including those with disabilities, newcomers, and refugees. As a Food Service Supervisor, you will be required to provide awareness training to employees to create a welcoming work environment for all.


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