Senior Service Manager

2 months ago


Welland, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

We are seeking a Senior Service Manager to oversee daily operations, ensuring high-quality service and leading a team of employees. As a key member of our team, you will be responsible for supervising daily operations, ensuring efficient workflows, and handling customer inquiries and resolving any issues that arise.

Key Responsibilities:
  • Supervise daily operations, ensuring smooth workflows and high-quality service.
  • Train, mentor, and manage team members, providing ongoing feedback.
  • Handle customer inquiries and resolve any issues that arise.
  • Ensure compliance with company policies and procedures.
  • Monitor inventory levels and assist in stock management.
Requirements:
  • High school diploma or equivalent; additional education in management is a plus.
  • Previous experience in a supervisory role, preferably in retail or hospitality.
  • Strong leadership and interpersonal skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work flexible hours, including evenings and weekends.
Benefits:
  • Competitive hourly wage and opportunities for overtime.
  • Health and dental benefits.
  • Opportunities for career advancement within the company.
  • Positive and inclusive work environment.
  • Employee recognition programs.

This is an excellent opportunity for a motivated individual who enjoys leading a team and providing excellent customer service.



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