Operations Assistant, Corporate Insurance Solutions

4 months ago

Toronto, Canada Trisura Guarantee Insurance Company Full time

At Trisura, we expect more because we believe it can be done better.

We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.

We are currently seeking a qualified individual for the following opportunity in our Toronto office:
OPERATIONS ASSISTANT, CORPORATE INSURANCE SOLUTIONS - TORONTO

The Operations Assistant is an integral member of the Corporate Insurance Solutions Team and will have responsibility and accountability to provide a full range of operational and administrative support to the team. This diverse role will require someone with superior customer service and exemplary organizational capabilities. This role follows a hybrid work arrangement requiring regular attendance in our Toronto office.

**As an integral member of the team, you will bring**:

- Professional fluency in both French and English.
- Excellent communication and interpersonal skills.
- Dedication to exceptional customer service, with both internal and external clients.
- A logical, process-oriented work style.
- Detail orientation with exceptional organizational capabilities.
- Initiative and motivation to take on new challenges.
- Ability to work productively under pressure.
- Advanced working knowledge of Microsoft Office, specifically Microsoft Excel.
- Ability to thrive in a fast-paced environment with multiple priorities.

**Accountabilities include**:

- Responsible for timely and accurate invoicing for multiple programs.
- Work closely with Accounting and IT to ensure premium bordereaux are reconciled efficiently and accurately.
- Manage and document all accounts receivable and premium/commission discrepancies.
- Communicate effectively with brokers regarding bordereaux invoicing.
- Issuance of various forms of policy documentation.
- Set up and administration of business in the underwriting system.
- Orderly maintenance of electronic filing in the document management system.
- Respond to general inquiries from underwriters throughout our branches.
- Generate reports and review for accuracy and distribute to internal and external clients.
- Manage and distribute incoming communication.
- Assist underwriters to deliver exceptional service to our client brokers.

**Qualifications**:

- An undergraduate degree in business or a related field.
- Bilingual French / English.
- Minimum 1+ year's business experience.
- Experience in bookkeeping and accounting an asset.
- Insurance industry experience an asset.

If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you

Trisura Guarantee Insurance Company, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products.

As a Canadian owned and operated company, Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.

The company, founded in 2006, and operating across Canada with offices in Toronto, Halifax, Montréal, Calgary and Vancouver, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.

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