Cage Operations Manager

1 month ago


Pickering, Ontario, Canada Great Canadian Entertainment Full time

Great Canadian Entertainment is seeking a highly skilled Cage Supervisor to oversee daily cage and main bank operations at our Pickering Casino Resort.

As a key member of our team, you will be responsible for ensuring compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies, and procedures. Your strong presence on the gaming floor will be vital to your management of people and interacting with guests while delivering exceptional guest service.

Key Responsibilities:

  • Oversee daily cage and main bank operations
  • Assist with the hiring, training, evaluating, recognition, and development of staff
  • Develop and cultivate strong working relationships with all stakeholders: guests, ownership, team members, vendors, and regulators
  • Ensure compliance with licensing laws, health and safety, and other statutory regulations
  • Perform other duties as assigned by management

Requirements:

  • Post-secondary education in a relevant field
  • One or more years of experience in a leadership role
  • A strong mathematical aptitude, managerial skills, and familiarity with a high-volume, fast-paced, shift-work environment
  • Working knowledge of computer software and the ability to learn new software and systems
  • Excellent organizational, interpersonal, analytical, communication, and problem-solving skills
  • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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