Cage and Coin Attendant

2 weeks ago

Pickering, Ontario, Canada Great Canadian Entertainment Full time

**Cage and Coin Cashier Role Overview**

We are seeking a highly skilled Cage and Coin Cashier to join our team at the Pickering Casino Resort/Casino Ajax. As a key member of our banking team, you will be responsible for handling cash, chips, and voucher transactions with exceptional accuracy and attention to detail.

Main Responsibilities:

  • Deliver exceptional guest service by handling financial transactions with the utmost skill and integrity
  • Process guest transactions for cash, chips, or vouchers with accuracy and efficiency
  • Adhere to all AGCO, FINTRAC, and Anti Money Laundering policies, as well as GCGC Service Operating Procedures
  • Detect and report any counterfeit bills or gaming vouchers
  • Redeem foreign currencies for CAD funds or gaming vouchers/chips using accurate exchange rates
  • Fulfill and balance Customer Ticket Redemption units
  • Reconcile departmental transfers, cash floats, and prepare bank deposits
  • Efficiently resolve guest complaints and comments regarding transactions or concerns

Requirements:

  • Secondary school diploma completion
  • 1+ years of customer service experience and handling cash (preferably large volumes)
  • Strong knowledge of cash, foreign currency, and other settlement types
  • Working knowledge of computer software and ability to learn new systems
  • Strong mathematical aptitude, ability to work in a confined space, and good hand-eye coordination
  • Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, shift work environment
  • Excellent communication, multi-tasking, organizational, teamwork, and analytical skills
  • Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

What We Offer:

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and detail-oriented individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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