Cash Handling Specialist
3 weeks ago
Job Title: Cage and Coin Cashier
Great Canadian Entertainment is seeking a highly skilled and detail-oriented Cage and Coin Cashier to join our team at Pickering Casino Resort/Casino Ajax. As a key member of our gaming operations, you will be responsible for providing exceptional guest service and managing the care, control, transfer, and balancing of financial assets at the gaming site.
Key Responsibilities:
- Provide friendly, courteous, and efficient service to guests by handling financial transactions with the utmost skill and integrity.
- Accurately process guest transactions for cash, chips, or vouchers.
- Comply with all AGCO, FINTRAC, and Anti Money Laundering policies as well as GCGC Service Operating Procedures.
- Identify and detect any counterfeit bills and/or gaming vouchers.
- Redeem foreign currencies for CAD funds or gaming vouchers/chips using accurate exchange rates.
- Fulfill and balance Customer Ticket Redemption units.
- Reconcile and fill departmental transfers, cash floats, and prepare bank deposits.
- Accurately perform counting procedures to ensure your shift has balanced.
- Effectively resolve all guest complaints and comments regarding transactions or concerns.
Requirements:
- Secondary school diploma.
- 1+ years of experience in customer service and handling cash (preferably large volumes).
- Strong knowledge of cash, foreign currency, and other settlement types.
- Working knowledge of computer software and the ability to learn new software and systems.
- Strong mathematical aptitude, ability to work within a confined space, and have good hand-eye coordination.
- Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, shift work environment.
- Excellent communication, multi-tasking, organizational, teamwork, and analytical skills.
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
What We Offer:
Great Canadian Entertainment offers a dynamic and fast-paced work environment, competitive compensation, and opportunities for professional growth and development.
As a Cage and Coin Cashier, you will have the opportunity to work in a team-oriented environment, providing exceptional guest service and contributing to the success of our gaming operations.
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