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Automotive Service Advisor

2 months ago


Ottawa, Ontario, Canada The 401 Group of Companies Full time
Job Summary

We are seeking a highly skilled and motivated Parts and Service Advisor to join our team at The 401 Group of Companies. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring accurate and efficient parts ordering, and maintaining a high level of technical knowledge in automotive repair and maintenance.

Key Responsibilities
  • Assist clients in the parts store, ensuring accurate and efficient parts ordering and delivery.
  • Conduct thorough inspections of vehicles to diagnose problems and recommend necessary repairs.
  • Develop estimates and repair orders, ensuring accuracy and completeness.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with auto technicians to ensure accurate and efficient repair and maintenance services.
  • Perform parts inventory audits to ensure accuracy and completeness.
  • Stay up-to-date with industry developments and technical advancements in automotive repair and maintenance.
Requirements
  • High school education or equivalent.
  • Understanding of automotive parts and repair procedures.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Valid G Driver's License and acceptable driving record.
What We Offer
  • A dynamic and fast-paced work environment with opportunities for growth and advancement.
  • A comprehensive benefits package, including health and wellness benefits.
  • A competitive salary and bonus structure.
  • Opportunities for professional development and training.
  • A fun and supportive team environment.