NetSuite Operations Specialist

1 day ago

Toronto, Ontario, Canada Flipp Full time

About Flipp


We are a leading provider of local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. Our mission is crucial in helping people make smarter shopping decisions with autonomy and accountability.


At Flipp, you'll work with a talented team of professionals who are hungry for success, humble in their approach, highly intelligent, and other-centered. We challenge ourselves, learn by doing, and grow by developing new skills and perspectives. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.


As a NetSuite Operations Specialist, you will play a crucial role in configuring, managing, and optimizing our NetSuite ERP system to support Flipp's strategic transformation agenda and goals. You will collaborate closely with stakeholders to understand their requirements to design and implement effective solutions, and ensure the system operates smoothly. This role requires strong business acumen, excellent communication skills, and a strong NetSuite background.


The Job Description




  • NetSuite Configuration and Management:
    Design, develop, implement, and maintain custom solutions including scripts, workflows, searches, and reports in NetSuite to meet business requirements with a focus on optimizing accounting processes.
    Collaborate with stakeholders including Accounting and FP&A teams to gather and analyze requirements, propose solutions and implement enhancements to NetSuite modules related to invoicing, billing, revenue recognition and continuous improvement initiatives to enhance overall system efficiency and effectiveness.
    Customize and configure NetSuite workflows, forms, fields, and records to streamline accounting workflows and ensure accurate financial reporting.
    Serve as the primary point of contact and provide technical support and troubleshooting assistance to end-users for NetSuite-related issues.
    Ensure Flipp stays updated with NetSuite releases, features, and best practices, and leverage new functionalities to enhance accounting processes and system efficiency.
    Execute on intra-month and month-end support tasks (i.e., data flows to import and transform raw data into process-related journals) to assist the Accounting team in closing core processes that are integrated/ reliant upon additional source systems, including Flipp's ad technology stack and CRM systems.
    Implement data access and security controls to support regular system audits and access review controls, as well as maintain pristine data integrity and security within the NetSuite system.

  • Documentation and Training:
    Develop and maintain SOP documentation related to technical specifications, system configuration, processes, procedures, and integrations.
    Develop training materials and deliver training programs as required to support end-users in achieving proficiency in utilizing NetSuite.

  • Integration, Projects, and Ad-Hoc:
    Serve as a key project member and collaborator on cross-functional teams to integrate NetSuite with other business systems and applications, ensuring data integrity and seamless flow of information.
    Assist and maintain the integration of other automation tools, systems, and processes with NetSuite (i.e., ZIP HQ, HRIS; Ceridian).
    Support Flipp's strategic transformation agenda on additional ad-hoc projects as required to support innovation in scaling and automation across key business processes.
    Support Flipp's M&A agenda with: Analysis of target company ERP and related systems. Upon acquisition, serve as NetSuite lead to build project plans and required configurations to set up new companies, structures, and consolidation workflows and reporting in NetSuite.
    Ensure seamless data migration and integration processes during company acquisitions or expansions.


What We're Looking For


To be successful in this role, you will require:



  • A minimum of 3 years of experience as a NetSuite Administrator.
  • NetSuite Administrator certification is required; additional certifications (e.g., SuiteFoundation, ERP Consultant) are a plus.
  • Experience with system integrations (e.g., Boomi, ZIP HQ, HiBob) is highly desirable.
  • A strong understanding of business processes, particularly in accounting and finance.


Salary Information: The estimated salary for this position is between $85,000 - $110,000 per year, based on location and industry standards.


Benefits: At Flipp, we offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.

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