Community Liaison Nurse for Indigenous Complex Care Coordination
4 weeks ago
About the Role:
The Community Liaison Nurse Indigenous Complex Care Coordination plays a vital role in ensuring the provision of culturally safe and client-centered care for Indigenous clients. This position acts as a resource for both Indigenous clients and healthcare providers, facilitating relationship building between Indigenous communities, PHSA programs and services, and community sites/clinics within the region.
Key Responsibilities:
- Visits Indigenous patients in BC Women's and BC Children's to validate demographic data, health and/or birth information, and the need for complex care coordination and community services.
- Provides complex care coordination for patients, ensuring the care plan with all necessary information is forwarded to appropriate community health centre/services/agencies, clarifies family expectations, and acts as a patient advocate.
- Communicates with other healthcare professionals within the hospital setting, and in the patients' community, physicians, nurses, lactation consultants, physiotherapists, FNHA Health Benefits administrators, community health nurses, family physicians, etc., to ensure the best possible care for patients and families after discharge from hospital.
- Acts in public relations and advocacy capacity to represent Indigenous Health to medical staff and other service providers, and to community agencies and their staff by maintaining up-to-date knowledge of Indigenous Health.
- Provides consultation to staff for the purpose of enhancing knowledge of Indigenous cultures, contemporary social issues, and health beliefs.
- Follows linkages to a variety of community programs, Community Health department (Infant, Child and Youth (ICY), Home Care, on and off reserve health providers, and other support services in order to facilitate plan of care for patients.
- Understands and communicates to Indigenous families on how to contact the community health nurse, community breastfeeding clinics, the newborn hotline, and parent/infant drop-in centres.
- Communicates as required with hospital social work as well as Ministry of Child and Family Development (MCFD) to facilitate follow-up care for complex patients.
- Engages in on-going team planning, development, evaluation, and quality improvement activities that facilitate team goal setting, problem-solving, and conflict resolution.
- Participates in education, research, and special projects by collecting documented patient information.
- Works in collaboration with the interdisciplinary team, attends meetings and in-services, reviews team policies and procedures, and provides input/recommendations to manager and/or other team members regarding efficiencies of processes/procedures in relation to work duties with a view to ensuring streamlined, effective woman and child-centered practices for the Indigenous Complex Care Coordination team.
- Performs other related duties as assigned.
Requirements:
- Current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM).
- Graduate of an approved School of Nursing plus two years recent, related experience in women and/or child-centered practice or an equivalent combination of education and experience.
- Current CPR and NRP certification.
- Pursuant to Section 41 of the British Columbia Human Rights Code, preference will be given to applicants of Aboriginal Ancestry.
What We Offer:
- Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Location: 4500 Oak Street, Vancouver, BC, V6H 2N9
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday; 08:30-16:30
Requisition # 170254E
What We Do:
(BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.
(BCW) is dedicated to improving the health of women, newborns, and families through a comprehensive range of services, research, and education.
BCCH & BCW is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority () plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: https://www.phsa.ca.
PHSA, BCW, and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background, and experience, and value a safe, inclusive, and welcoming environment.
One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at sanyakula@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study.
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