Process Manager

1 month ago


Toronto, Ontario, Canada Randstad Canada Full time
Job Title: Process Manager

We are seeking a highly skilled Process Manager to join our team at Randstad Canada. As a Process Manager, you will play a key role in enhancing business processes, managing risks, and ensuring effective controls.

Key Responsibilities:
  • Design and manage daily process flow, including process measurement, analysis, and responding to breakdowns as needed
  • Support a defined framework for prioritizing, delivering, and driving efficiencies to create better experiences for our customers
  • Apply management skills such as communications and change leadership to help drive key priorities like product launches, technology changes, and continuous improvement
  • Learn and leverage process management tools and techniques that are part of the Design, Manage and Improve system
  • Maintain knowledge of operational procedures and ensure documentation is relevant and updated
  • Perform quality assurance routines on existing processes
  • Build expertise in the tools and interactions that are a part of your process and use that expertise to enable stakeholders in the process to successfully play their roles
Requirements:
  • Bachelor's degree in Engineering, Business, Commerce, or Science (or equivalent experience)
  • At least 2 years of experience designing, building, managing and improving processes
  • At least 2 years experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively
  • Experience working in the Financial Industry
  • Experience working in an Agile workplace environment
  • Experience of using Lean & Six Sigma to drive continuous improvement initiatives
  • Experience in SQL, Tableau and other data analytical techniques
  • Experience in process excellence or consulting
What We Offer:

As a Process Manager at Randstad Canada, you will have the opportunity to work in a fast-paced environment and make a difference in the company's operations. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are committed to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you require any accommodation during the interview process, please let us know by sending an email to accessibility@randstad.ca.



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