Hotel Front Desk Clerk
7 days ago
We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.
Key Responsibilities- Guest Registration: Register arriving guests, assign rooms, and ensure accurate room assignments.
- Group Arrivals and Departures: Process group arrivals and departures, including room assignments and billing.
- Room Reservations: Take, cancel, and change room reservations as needed.
- Guest Information: Provide information on hotel facilities and services, as well as points of interest in the area.
- Departure Processing: Process guests' departures, calculate charges, and receive payments.
- Cash Handling: Balance cash, complete balance sheets, and maintain accurate cash reports.
- Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
- Emergency Procedures: Follow emergency and safety procedures as needed.
- Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
- Customer Service: Provide exceptional customer service, including answering telephone calls and relaying messages.
- Special Needs: Assist guests with special needs, including contacting customers to deliver requested wake-up calls.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience is an asset.
- Language: English.
- Work Hours: 40 hours per week.
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Hotel Front Desk Clerk
5 hours ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and...
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Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration:...
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1 week ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and...
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6 days ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Guest Services Representative to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...
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