Hotel Front Desk Clerk
1 day ago
We are seeking a highly organized and customer-focused Guest Services Representative to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities- Register arriving guests and assign rooms in a timely and efficient manner.
- Process group arrivals and departures, taking into account special requests and preferences.
- Take, cancel, and change room reservations as needed, ensuring accurate and up-to-date information.
- Provide guests with information on hotel facilities and services, including dining options, amenities, and local attractions.
- Assist guests with special needs, such as wheelchair accessibility or dietary requirements.
- Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
- Balance cash and complete balance sheets, cash reports, and related forms accurately and efficiently.
- Maintain an inventory of vacancies, reservations, and room assignments, ensuring seamless communication with colleagues.
- Follow emergency and safety procedures, including first aid and fire evacuation protocols.
- Perform clerical duties, such as faxing, filing, and photocopying, as needed.
- Answer telephone calls and relay messages to colleagues and guests in a timely and professional manner.
- High school diploma or equivalent required.
- Experience in a customer-facing role, preferably in the hospitality industry, is an asset.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills, with a focus on providing exceptional guest service.
- Basic math skills and accuracy in handling cash and credit transactions.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
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Hotel Front Desk Clerk
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Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and...
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Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and...
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Hotel Front Desk Clerk
1 week ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration:...
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Hotel Front Desk Clerk
1 week ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration:...
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Hotel Front Desk Clerk
1 week ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and...
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Hotel Front Desk Clerk
1 week ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and...
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Hotel Front Desk Clerk
2 weeks ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and...
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Hotel Front Desk Clerk
7 days ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration:...
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Hotel Front Desk Associate
2 days ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Hotel Front Desk Associate at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in and check-out experience for our guests.Key...
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Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Guest Services Representative to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...
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Hotel Front Desk Clerk
6 days ago
Vancouver, British Columbia, Canada Best Western Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Guest Services Representative to join our team at Best Western Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...
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