Area Manager, Territory Operations

2 weeks ago

Halifax, Nova Scotia, Canada United Services Group Full time
About United Services Group

We are a leading Canadian facility maintenance company providing a wide range of services to large retail and commercial businesses across the country.

We offer a competitive compensation and benefits package, including health, dental, and vision coverage, as well as a pension plan after one year of service.

Job Summary

This role is responsible for overseeing the daily operations of our janitorial services at all store or site locations within a designated area or territory, serving multiple customer banners.

The key focus areas of this role include:

  • Customer Experience and Retention
  • Communication between United, Customers, and Partners
  • Performance of our Partners and Cleaners
  • Overall Store Operations, including store budgets, profitability, and KPIs
  • Quality Standards and Audits
  • Training
  • Cost Management
  • Increasing Revenue and Profits per Store and Customer Banners
  • United and Customer Processes, Policies, and Guidelines
  • Support to other Area Managers as required
Key Responsibilities

The successful candidate will be responsible for:

  • Participating in the development and implementation of annual plans by customer banners, including annual waxing schedules, budgets, and potential add-on sales opportunities
  • Implementing store-level budgets and creating short- and long-term strategies to secure sustainability and profitability of all operations
  • Building strong relationships with customers and business partners at store level, including cross-selling, building trust, delivering good service, consistency, follow-through, and representing the United brand positively
  • Serving as a single point of contact at store level with customers for communication between United and the customer for all services, including nights, day porters, outside services, etc.
  • Addressing store-level customer concerns and providing timely and effective solutions to problems
  • Supporting Regional Management on all face-to-face meetings or touchpoints with key customer stakeholders
  • Participating in daily/weekly/monthly meetings with customer banners on store audits, case management, and action plans, periodic schedules, and scope of works
  • Leading or participating in store transition meetings with new customers and partners to discuss expectations around scope of works and set expectations
  • Leading and coordinating all store-level communication with United Partners daily on issues and actions
  • Setting expectations with Partners, providing training, coaching, and mentoring
  • Leading all process initiatives and implementation at store level, working with Senior Management on identifying store-level trends and process gaps
  • Leading store-level customer store/calibration walks and process adoption in Salesforce
  • Responsible for managing business using United technologies provided, including Salesforce and Microsoft Programs
  • Protecting company assets from damage and misuse
  • Ability to work flexible shifts on a rotation basis
Requirements

The ideal candidate will possess:

  • Business acumen
  • Excellent communication skills, including active listening, verbal, and written communication
  • Advanced technology competency
  • Strong budgeting and costing skills
  • Expertise in floor-care and cleaning procedures is an asset
  • Process and compliance-driven
  • Superior time management and problem-solving skills

  • Area Operations Manager

    4 weeks ago

    Halifax, Nova Scotia, Canada Accoravillage Full time

    Position: Area Operations Manager Company: Accoravillage Overview: Accoravillage is a prominent Canadian service provider specializing in facility maintenance for large retail and commercial enterprises across the nation. We pride ourselves on delivering a comprehensive range of services tailored to meet the unique needs of our clients. Compensation &...

  • Area Manager, Market Operations

    1 week ago

    Halifax, Nova Scotia, Canada United Services Group Full time

    About United Services GroupWe are a leading Canadian facility maintenance company, providing a range of services to large retail and commercial businesses across the nation.We offer a competitive compensation and benefits package, including health, dental, and vision coverage, as well as a pension plan after one year of service.Job SummaryThis role is...

  • Area Manager, Market Operations

    1 week ago

    Halifax, Nova Scotia, Canada United Services Group Full time

    About United Services GroupWe are a leading Canadian facility maintenance company, providing a range of services to large retail and commercial businesses across the nation.We offer a competitive compensation and benefits package, including health, dental, and vision coverage, as well as a pension plan after one year of service.Job SummaryThis role is...

  • Territory Sales Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Coloplast Full time

    About the RoleColoplast is seeking a highly skilled Territory Manager to join our team. As a Territory Manager, you will be responsible for driving sales growth and expanding our presence in the Continence Care market.Key ResponsibilitiesDevelop and execute a sales strategy to achieve territory sales objectives in Continence Care product areas.Analyze key...

  • Territory Sales Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Coloplast Full time

    About the RoleColoplast is seeking a highly skilled Territory Manager to join our team. As a Territory Manager, you will be responsible for driving sales growth and expanding our presence in the Continence Care market.Key ResponsibilitiesDevelop and execute a sales strategy to achieve territory sales objectives in Continence Care product areas.Analyze key...

  • Dental Territory Manager

    4 days ago

    Halifax, Nova Scotia, Canada Straumann Full time

    Meet sales objectives for Straumann products in a designated territory by developing relationships with dental practices and exceeding customer expectations. Territory Manager The Territory Manager is responsible for driving sales growth and customer satisfaction within a specific geographic area. This role requires a deep understanding of customer needs...

  • Territory Sales Manager

    1 week ago

    Halifax, Nova Scotia, Canada Brandt Full time

    About the RoleBrandt is seeking a highly motivated and experienced Territory Sales Manager to drive sales of our Underground and Tree Care products in the Halifax area. As a key member of our team, you will be responsible for building and growing sales in your assigned territory.Key ResponsibilitiesSales and Business DevelopmentIdentify and pursue new...

  • Territory Sales Manager

    1 week ago

    Halifax, Nova Scotia, Canada Brandt Full time

    About the RoleBrandt is seeking a highly motivated and experienced Territory Sales Manager to drive sales of our Underground and Tree Care products in the Halifax area. As a key member of our team, you will be responsible for building and growing sales in your assigned territory.Key ResponsibilitiesSales and Business DevelopmentIdentify and pursue new...

  • Territory Sales Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Brandt Full time

    About the RoleBrandt is seeking a highly motivated and experienced Territory Sales Manager to join our Halifax Construction & Forestry location. As a key member of our sales team, you will be responsible for driving sales of our Underground and Tree Care products in your assigned territory.Key ResponsibilitiesSales and Business DevelopmentSell new and used...

  • Territory Sales Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Brandt Full time

    About the RoleBrandt is seeking a highly motivated and experienced Territory Sales Manager to join our Halifax Construction & Forestry location. As a key member of our sales team, you will be responsible for driving sales of our Underground and Tree Care products in your assigned territory.Key ResponsibilitiesSales and Business DevelopmentSell new and used...

  • Area Sales Manager

    5 days ago

    Halifax, Nova Scotia, Canada IWG plc Full time

    About the RoleWe are seeking a highly motivated and results-driven Area Sales Manager to join our team at IWG plc. As a key member of our sales team, you will be responsible for driving sales growth and maximizing revenue in your assigned territory.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and grow revenue in your...

  • Area Sales Manager

    4 days ago

    Halifax, Nova Scotia, Canada IWG plc Full time

    About the RoleWe are seeking a highly motivated and results-driven Area Sales Manager to join our team at IWG plc. As a key member of our sales team, you will be responsible for driving sales growth and maximizing revenue in your assigned territory.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and grow revenue in your...

  • Area Sales Manager

    11 hours ago

    Halifax, Nova Scotia, Canada IWG plc Full time

    About the RoleWe are seeking a highly motivated and results-driven Area Sales Manager to join our team at IWG plc. As a key member of our sales team, you will be responsible for driving sales growth and maximizing revenue in your assigned territory.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and grow revenue in your...

  • Area Sales Manager

    14 hours ago

    Halifax, Nova Scotia, Canada IWG plc Full time

    About the RoleWe are seeking a highly motivated and results-driven Area Sales Manager to join our team at IWG plc. As a key member of our sales team, you will be responsible for driving sales growth and maximizing revenue in your assigned territory.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and grow revenue in your...

  • Territory Sales Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Brandt Full time

    About BrandtBrandt is a leading provider of material handling equipment and solutions. We are currently seeking a highly motivated and experienced Territory Sales Manager to join our team in Halifax, Nova Scotia.Job SummaryThe Territory Sales Manager will be responsible for selling new and used material handling equipment within a designated area of...

  • Territory Sales Manager

    7 days ago

    Halifax, Nova Scotia, Canada Brandt Full time

    About BrandtBrandt is a leading provider of material handling equipment and solutions. We are currently seeking a highly motivated and experienced Territory Sales Manager to join our team in Halifax, Nova Scotia.Job SummaryThe Territory Sales Manager will be responsible for selling new and used material handling equipment within a designated area of...

  • Territory Sales Manager

    1 week ago

    Halifax, Nova Scotia, Canada Brandt Full time

    About BrandtBrandt is a leading provider of material handling equipment and solutions. We are currently seeking a highly motivated and experienced Territory Sales Manager to join our team in Halifax, Nova Scotia.Job SummaryThe Territory Sales Manager will be responsible for selling new and used material handling equipment within a designated area of...

  • Territory Sales Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Brandt Full time

    About BrandtBrandt is a leading provider of material handling equipment and solutions. We are currently seeking a highly motivated and experienced Territory Sales Manager to join our team in Halifax, Nova Scotia.Job SummaryThe Territory Sales Manager will be responsible for selling new and used material handling equipment within a designated area of...

  • Capital and Consumable Territory Sales Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada STERIS Full time

    About the RoleThe Capital and Consumable Territory Sales Manager at STERIS is responsible for the overall financial performance and customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, distributor networks, and ensuring that all customer experiences are positive,...

  • Capital and Consumable Territory Sales Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada STERIS Full time

    About the RoleThe Capital and Consumable Territory Sales Manager at STERIS is responsible for the overall financial performance and customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, distributor networks, and ensuring that all customer experiences are positive,...