Restaurant Food Service Team Lead

7 days ago


Richmond, British Columbia, Canada NANDO'S CHICKENLAND RESTAURANT Full time
Job Description

Nando's Chickenland Restaurant is seeking a skilled and experienced Food Service Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the smooth operation of our kitchen and front-of-house areas.

About You

We are looking for someone who is highly organized, able to multitask and work under pressure in a fast-paced environment. You should have excellent communication and leadership skills, with the ability to motivate and guide your team to deliver exceptional customer service.

Key Responsibilities
  • Kitchen Operations:
    • Supervise and coordinate the activities of kitchen staff to ensure efficient food preparation and presentation.
    • Monitor inventory levels and manage stock control to minimize waste and optimize ordering.
  • Front-of-House:
    • Oversee the serving area, ensuring that customers receive prompt and friendly service.
    • Maintain high standards of cleanliness and hygiene throughout the restaurant.
  • Team Management:
    • Lead and motivate your team to achieve sales targets and maintain high levels of customer satisfaction.
    • Conduct performance evaluations and provide constructive feedback to improve staff skills and productivity.
  • Financial Management:
    • Prepare and manage budgets, controlling costs and optimizing revenue streams.
    • Analyze sales data and implement strategies to drive growth and increase profitability.
  • Customer Service:
    • Ensure that all customers receive an exceptional dining experience, resolving any issues promptly and professionally.
    • Foster strong relationships with regular customers and encourage loyalty through personalized service.
Requirements
  • A minimum of 1 year's experience in a similar role, preferably in the hospitality or food service industry.
  • Secondary (high) school graduation certificate or equivalent education.
  • Excellent leadership and communication skills, with the ability to motivate and guide a team.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Able to work in a fast-paced environment, maintaining composure under pressure.
Working Conditions

This is a permanent full-time position, working 40 hours per week. The successful candidate will be required to wear a uniform and adhere to Nando's dress code.

Salary Range:

$60,000 - $80,000 per annum, depending on experience and qualifications.

Nando's Chickenland Restaurant offers a competitive salary, opportunities for career advancement, and a fun and dynamic work environment. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we would love to hear from you



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