Restaurant Food Service Team Lead
7 days ago
Nando's Chickenland Restaurant is seeking a skilled and experienced Food Service Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the smooth operation of our kitchen and front-of-house areas.
About YouWe are looking for someone who is highly organized, able to multitask and work under pressure in a fast-paced environment. You should have excellent communication and leadership skills, with the ability to motivate and guide your team to deliver exceptional customer service.
Key Responsibilities- Kitchen Operations:
- Supervise and coordinate the activities of kitchen staff to ensure efficient food preparation and presentation.
- Monitor inventory levels and manage stock control to minimize waste and optimize ordering.
- Front-of-House:
- Oversee the serving area, ensuring that customers receive prompt and friendly service.
- Maintain high standards of cleanliness and hygiene throughout the restaurant.
- Team Management:
- Lead and motivate your team to achieve sales targets and maintain high levels of customer satisfaction.
- Conduct performance evaluations and provide constructive feedback to improve staff skills and productivity.
- Financial Management:
- Prepare and manage budgets, controlling costs and optimizing revenue streams.
- Analyze sales data and implement strategies to drive growth and increase profitability.
- Customer Service:
- Ensure that all customers receive an exceptional dining experience, resolving any issues promptly and professionally.
- Foster strong relationships with regular customers and encourage loyalty through personalized service.
- A minimum of 1 year's experience in a similar role, preferably in the hospitality or food service industry.
- Secondary (high) school graduation certificate or equivalent education.
- Excellent leadership and communication skills, with the ability to motivate and guide a team.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Able to work in a fast-paced environment, maintaining composure under pressure.
This is a permanent full-time position, working 40 hours per week. The successful candidate will be required to wear a uniform and adhere to Nando's dress code.
Salary Range:$60,000 - $80,000 per annum, depending on experience and qualifications.
Nando's Chickenland Restaurant offers a competitive salary, opportunities for career advancement, and a fun and dynamic work environment. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we would love to hear from you
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