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Administrative Services Coordinator

2 weeks ago

Thunder Bay, Ontario, Canada Sienna Senior Living Full time

At Sienna Senior Living, we are committed to enhancing the daily lives of our residents. We believe that dedicated leaders and their teams play a vital role in achieving this mission.

Job Summary

We are seeking an exceptional Administrative Services Coordinator to fill a key management position. As a crucial member of our team, you will be responsible for creating an enriching experience for both Team Members and Residents.

This role involves overseeing Resident Accounts, Accounting procedures, processes and records, bi-weekly payroll submissions and other administrative functions.

Key Responsibilities:
  • Facilitate the move-in and discharge processes for residents and their families, ensuring the completion and compliance of necessary documents such as contracts and power of attorney.
  • Handle the processing of annual rent and additional charges to residents' accounts.
  • Generate billing for residents, and manage the reconciliation of invoices, payments, and tax documents.
  • Assist residents in exploring financial assistance options, including access to power of attorney, public guardian trustee services, and the updating of health card and provincial documents.
  • Address and resolve financial inquiries or concerns from residents, their families, and vendors, escalating complex issues to higher management as needed.
  • Keep precise records, provide monthly reports, and explain any discrepancies in accounts receivable and payable transactions.
  • Oversee a petty cash system and a trust fund for petty cash disbursements.
  • Create and manage Purchase Orders and maintain purchase journals.
  • Compile and submit bi-weekly payroll reports for timely payroll processing.
Requirements

To succeed in this role, you must possess:

  • A diploma in Business Administration, Accounting, or a related discipline.
  • Highly skilled in MS Office (Outlook, Excel, Word), with a good understanding of HRIS, Yardi, and PCC systems.
  • Exceptional organizational skills and meticulous attention to detail, consistently meeting deadlines.
  • Rigorous problem-solving abilities.
  • Knowledgeable about collective agreements and employment legislation related to pay.
What We Offer

We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members' financial, personal and professional needs:

  • A competitive salary and vacation package.
  • Health & Dental benefits program.
  • RRSP with employer match.
  • Share Ownership and Reward Program (SOAR).
  • Employee Share Purchase Plan with company match.
  • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges.
  • A welcoming culture that values diversity and differing perspectives, experiences and beliefs.

Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience.

You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province.