Insurance Assurance Quality Specialist

3 hours ago


Vaughan, Ontario, Canada Echelon 56 Full time
Overview

Echelon 56 is a dynamic organization striving for the ultimate customer experience. This role as a QA Analyst supporting ORION Travel Medical Insurance offers the opportunity to work from home.

Salary and Benefits

We offer a competitive salary of $85,000 per year, along with an award-winning holistic wellness program, continuous learning opportunities, and best-in-class recognition programs.

Job Description

This QA Analyst will work on projects as required, both from leading small projects to representing business stakeholders on CAA projects. Key responsibilities include maintaining and suggesting updates to Quality Guide Standards, designing and improving key quality reports, and performing trend analysis to identify performance gaps and quality improvement opportunities.

Requirements
  • Post-secondary education along with front-line experience in Travel Insurance Sales and/or Service.
  • Three to five years' experience with Travel Medical Insurance.
  • A self-starter with excellent communication skills, both verbal and written, with an ability to present creative/innovative ideas and solutions.
  • Strong skills in MS Office.
Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). We value Member safety, which includes the safety and well-being of our Associates.



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