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Sales Operations Specialist

2 months ago

Canada ORBCOMM Full time
About the Role

We are seeking a highly skilled Sales Operations Specialist to join our team at ORBCOMM. As a key member of our revenue operations team, you will play a critical role in improving the efficiency and effectiveness of our sales processes.

Key ResponsibilitiesSales Opportunity Audits
  • Validate new customer setups in Salesforce, ensuring proper approval documentation, customer contracts, and access portals.
  • Review pipeline for non-compliant opportunities and lead webinar training sessions as needed.
  • Collaborate with Revenue Operations to review hardware forecasts from the pipeline and provide sales pipeline analysis as required.
Commission Support
  • Administer Sales Incentive Plans with the sales team, in conjunction with Sales and Revenue Operations leadership.
  • Create and collect signed commission plans, run commission calculations with finance, and generate quarterly commission statements.
  • Maintain all final commission materials, ensuring strict confidentiality due to sensitive sales data.
Subscription Contracts
  • Create subscription contracts using data provided by the sales team, verifying accuracy in Salesforce and any price approvals outside the norm.
  • Submit final subscription agreements to requestors and coordinate with legal for non-standard requirements.
Requirements
  • Bachelor's Degree + 3 years relevant experience or 5 years relevant experience preferred.
  • Experience using Salesforce or other CRM systems.
  • Strong organizational and detail-oriented skills, with ability to excel in deadline-driven environments.
  • Ability to identify problems and solve them independently with internal stakeholders.
  • Advanced skills using Microsoft Suite (Word, Excel, PowerPoint).

We are committed to employment equity and welcome applications from diverse candidates. Accommodations are available upon request for candidates taking part in all aspects of the selection process.