Strategic Hotel Operations Leader

2 weeks ago


Dorval, Quebec, Canada https:www.energyjobline.comsitemap Full time
Job Summary

The Strategic Hotel Operations Leader is responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing the front office, recreation/health club, housekeeping, food and beverage/culinary, and engineering/maintenance departments.

Key Responsibilities
  • Develop and implement departmental strategies to drive business growth and improve customer satisfaction
  • Work with direct reports to ensure effective implementation of brand service strategy and initiatives
  • Monitor and analyze financial performance to identify areas for improvement
  • Coach and support operations team to effectively manage occupancy, rate, wages, and controllable expenses
  • Champion the brand's service vision and ensure alignment amongst hotel leadership teams
Requirements
  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related major
  • 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area


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