Corporate Quality Manager: Alberta

1 day ago

Red Deer, Alberta, Canada Mainroad Group Full time
About the Role

Mainroad Group is seeking a seasoned quality professional to lead our quality team as the Corporate Quality Manager – Alberta. In this pivotal role, you will oversee the quality management processes across our Alberta operating companies, with a primary focus on Mainroad Alberta Contracting. Your expertise will ensure compliance with ISO standards and contract requirements, driving excellence in our operations.

Key Responsibilities
  • Act as the primary point of contact with Transportation and Economic Corridors (TEC) regarding all quality requirements, attending monthly and ad hoc meetings as needed.
  • Collaborate with the Corporate Safety Manager on IMS Program Key Performance Indicators (KPIs).
  • Provide expert guidance on IMS program requirements to operational management.
  • Mentor and coach the Quality team on contract requirements and IMS Program elements.
  • Develop and implement the monthly Contract Audit program in accordance with contract requirements.
  • Work with operating companies to implement improvement plans based on audit results and business needs.
  • Conduct ISO audits to ensure compliance and alignment with IMS Program objectives and targets.
  • Develop IMS Program priorities and strategic goals that align with company objectives.
  • Ensure consistency and accuracy in audit reporting through regular reviews.
  • Perform annual process audits on each maintenance operating company.
  • Manage relationships with auditors during external (ISO) audits.
  • Identify areas for improvement through analytics of the IMS Program and audit results, and assist in the development and implementation of enhancements.
  • Create and implement training programs for the IMS Program targeted at operational management.
  • Oversee the development and updating of IMS Program documentation, including manuals, forms, and policies.
  • Lead monthly field audits to ensure contract compliance and manage process and system audits for quality, safety, and environmental standards.
  • Chair internal and external meetings, driving effective communication and resolution of issues.
  • Oversee the non-conformity, root cause analysis, and corrective action process to drive continuous improvement.
  • Develop and maintain comprehensive quality management plans to ensure program success.
Requirements
  • A degree or diploma in Engineering, Business Administration, or Construction/Project Management is required, or an equivalent combination of education, skills, and experience.
  • ISO 9001, 14001, and 45001 training and certification, along with hands-on application. Six Sigma Certified Lead Auditor certification is required.
  • 7 years of management/leadership experience in a relevant industry, with 10 years managing a quality or integrated management system. 5 years of contract management experience is a strong asset.
  • Proven track record in quality control/management, contract interpretation, data analytics, field auditing, and report writing, particularly within highway maintenance, construction, natural resources, or related industries. Experience in environmental and safety auditing is a strong asset.
  • Proven leadership ability with a talent for building and fostering teamwork. Strong relationship-building skills with clients, government entities, management, and operations teams.
  • Experience in mentoring and coaching teams.
  • Demonstrated ability in analytics development and measurement through data collection and research.
  • Skilled in developing and delivering auditing, analytical, and training programs.
  • Strong command of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with a preference for Power BI and Access. GIS experience is considered an asset.
  • A valid COR Internal Auditor Certificate is preferred. A valid Class 5 Driver's License with a clean driving record is required.
  • A meticulous approach to tasks and responsibilities.
  • Comfort with driving in high-traffic areas and harsh winter weather conditions.
  • Exceptional communication and presentation skills.
  • A background in promoting and maintaining a strong safety culture.
  • Willingness and ability to travel, with occasional work during evenings and weekends as required.

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