Quality Assurance Manager
6 days ago
About Mainroad Alberta Contracting LP
Mainroad Alberta Contracting LP is a leading provider of innovative, safe, and reliable maintenance, products, and construction services for civil infrastructure across Canada.
Job Summary
We are seeking a highly motivated and experienced Quality Assurance Manager to join our team. The successful candidate will be responsible for managing the quality team and ensuring compliance to ISO and contract standards.
Key Responsibilities
- Manage monthly field audits to contract specifications across a 4,600 km road network.
- Manage process and system audits to Mainroad's quality, safety, and environmental requirements.
- Work with operations to develop recommendations for improvements.
- Regular interaction with government management representatives as well as field inspectors.
- Report monthly field audit results internally as well as to the government.
- Chair internal and external meetings.
- Oversee non-conformity, root cause analysis, and corrective action process.
- Write and maintain quality management plans.
- Establish and implement training programs for operational staff in cooperation with operations.
- Ensure all departments have tools and training to comply with the various quality, safety, and environmental standards.
- Establish and review schedules for quality control & assurance inspectors.
- Develop app-based forms and manage associated data flow and reporting.
- Implement and monitor a system to identify and respond to non-conforming products or services.
Requirements
- Completion of a degree or diploma in Engineering, Business Administration, or Construction/Project Management is required, or an equivalent combination of knowledge, skills, and experience.
- Previous quality control/management, contract interpretation, data analytics, field auditing, and report writing experience in the highway maintenance, construction, natural resources, or a closely related industry.
- Minimum 5 years of experience in a management/leadership role in a relevant industry.
- Strong proficiency in Microsoft Office Word, Excel, Outlook, Power BI, Access, GIS.
- ISO 9001, 14001, and 45001 training and certification.
- Valid COR Internal Auditor Certificate is preferred.
- Valid Class 5 Drivers License with a clean abstract.
- Demonstrated leadership – ability to lead by example, build a team environment, and foster teamwork amongst staff.
- Ability to build relationships and interact with clients, government, management, and operations.
- Mentoring and coaching capabilities.
- Strong attention to detail.
- Experience driving in high traffic areas in harsh winter weather conditions.
- Strong communication and presentation skills.
- Ability to develop training programs for staff.
- Background in a strong safety culture.
- Willingness and ability to travel.
- Ability to work occasional evenings and weekends as required.
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