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Food Service Supervisor

2 months ago

Red Deer, Alberta, Canada 2015283 Alberta Ltd OA Quality Donair Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at 2015283 Alberta Ltd O/A Quality Donair. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Hire and manage food service staff, including conducting performance evaluations and providing feedback.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation, and manage inventory levels to minimize waste.
    • Prepare budget and cost estimates, and monitor expenses to ensure that they are within budget.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and high-quality food, and that their needs are met in a timely and efficient manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage, and prepare reports as required.
    • Prepare and submit reports to management, including sales reports and inventory reports.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Work Setting
    • Fast food outlet or concession.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment.
    • Work under pressure.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Team player.
Work Environment

Our company, 2015283 Alberta Ltd O/A Quality Donair, is a fast-paced and dynamic environment that requires strong leadership and organizational skills. As a Food Service Supervisor, you will be working in a team environment with a focus on providing exceptional customer service and high-quality food.