Indigenous Patient Care Coordinator
6 days ago
The Indigenous Patient Navigator plays a vital role in supporting the integration of healthcare services with Indigenous communities and organizations. This position requires a strong understanding of Indigenous cultures, histories, and experiences, as well as excellent communication and interpersonal skills.
Key Responsibilities- Provide Culturally Sensitive Support: Offer consultative and navigational services to patients referred to PHSA programs and services, ensuring cultural interpretation and health literacy translation services are provided as needed.
- Facilitate Access to Services: Support access and coordination of services for patients within the designated region, coordinating client referrals to and from interagency, Indigenous communities, Indigenous organizations, and other health programs and services.
- Build Relationships: Establish and maintain working relationships with Indigenous clients to assess their needs and ability to access and receive culturally-safe care, supporting clients to understand, access, and navigate health care services.
- Advocate for Patients: Advocate for the needs of patients within the healthcare system, liaising with other community and regional health organizations to improve patient care.
- Support Healthcare Providers: Provide support and act as a resource for healthcare providers and other staff members regarding the provision of culturally safe care, coordinating client/family spiritual care requests and/or access to sacred spaces within the healthcare system.
- Connect with Community Services: Support connection to community services such as Indigenous translators and arrange language and cultural translation services where necessary.
- Document and Record: Maintain and update appropriate documentation and records related to the needs of Indigenous patients in the healthcare system, developing and maintaining a regional inventory of care-related programs and services for clients.
- Develop Regional Strategies: Support the development of regional strategies to improve care for Indigenous patients by engaging Indigenous communities, organizations, and other health system partners within the region.
- Link Indigenous Communities and PHSA: Provide a link between Indigenous communities and PHSA healthcare providers, supporting Indigenous peoples' understanding of the provincial healthcare system, the First Nations Health Authority, and federal healthcare systems where applicable.
- Provide Information and Outreach: Provide information to Indigenous clients, families, communities, and organizations within the designated region, providing outreach support to Indigenous communities and organizations to better understand health needs and improve access to PHSA services.
- Improve Relationships: Support PHSA in improving relationships with Indigenous communities and organizations within the region.
- Address Culturally Unsafe Care: Assist in addressing culturally unsafe care with clients and staff.
- Education and Experience: A level of education, training, and experience equivalent to a diploma or degree in a related health discipline, health or social sciences, or a patient care/clinical related discipline, and one (1) to three (3) years' recent related experience working in Indigenous healthcare.
- Knowledge and Experience: Demonstrated knowledge and experience working with Indigenous (First Nations, Metis, and Inuit) communities and organizations, extensive knowledge of Indigenous peoples' demographics, languages, cultures, customs, and traditions.
- Healthcare System Knowledge: Experience or knowledge of the healthcare system and community-based resources within the region.
- Cultural Safety and Competency: Demonstrated knowledge, understanding, and application of cultural safety and competency within healthcare.
- Canadian Colonization and Indigenous Specific Racism: Demonstrated understanding of Canadian colonization, Indigenous specific racism, and its impact on the current health and wellness of Indigenous peoples.
- Communication and Interpersonal Skills: Strong verbal and written communication skills, ability to work effectively within a multi-disciplinary team.
- Professional Judgment and Integrity: Ability to use sound professional judgment, empathy, compassion, and integrity, ability to prioritize workload, keep accurate records, and write reports as necessary.
- Time Management and Adaptability: Ability to work independently and utilize strong time management skills to meet deadlines and accomplish objectives, ability to adapt as the Indigenous care program evolves.
- Lived Experience and Commitment to Reconciliation: Lived experience with Indigenous populations is an asset, commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
- Social, Economic, Political, and Historical Realities: Knowledge of social, economic, political, and historical realities impacting Indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
-
Senior Indigenous Patient Experience Coordinator
4 weeks ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob OverviewSenior Lead, Indigenous Patient Experience & Cultural Safety MeasurementWe are seeking a committed professional to take on a pivotal role at Providence Health Care. As the Senior Lead, you will be instrumental in enhancing the evaluation of Indigenous Cultural Safety initiatives throughout British Columbia. Your key responsibilities will include...
-
Vancouver, British Columbia, Canada Providence Health Care Full timeAbout the RoleWe are seeking a highly experienced and skilled Director to lead our Indigenous Wellness Program. The successful candidate will be responsible for overseeing the program's strategic direction, operations, and staff.Key ResponsibilitiesDevelop and implement the program's strategic plan, aligning with Providence Health Care's mission, vision, and...
-
Vancouver, British Columbia, Canada Providence Health Care Full timeAbout the RoleWe are seeking a highly experienced and skilled Director to lead our Indigenous Wellness Program. The successful candidate will be responsible for overseeing the program's strategic direction, operations, and staff.Key ResponsibilitiesDevelop and implement the program's strategic plan, aligning with Providence Health Care's mission, vision, and...
-
Vancouver, British Columbia, Canada Providence Health Care Full timeAbout the RoleWe are seeking a highly experienced and skilled Director to lead our Indigenous Wellness Program. The successful candidate will be responsible for overseeing the program's strategic direction, operations, and staff.Key ResponsibilitiesDevelop and implement the program's strategic plan, aligning with Providence Health Care's mission, vision, and...
-
Vancouver, British Columbia, Canada Providence Health Care Full timeAbout the RoleWe are seeking a highly experienced and skilled Director to lead our Indigenous Wellness Program. The successful candidate will be responsible for overseeing the program's strategic direction, operations, and staff.Key ResponsibilitiesDevelop and implement the program's strategic plan, aligning with Providence Health Care's mission, vision, and...
-
Patient Care Coordinator
7 days ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob SummaryWe are seeking a highly skilled and compassionate Nurse Specialist to join our team at Providence Health Care. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and their families.Key ResponsibilitiesAssess patient needs and develop individualized care plans to meet...
-
Patient Care Coordinator
6 days ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob SummaryWe are seeking a highly skilled and compassionate Nurse Specialist to join our team at Providence Health Care. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and their families.Key ResponsibilitiesAssess patient needs and develop individualized care plans to meet...
-
Indigenous Patient Experience
3 weeks ago
Vancouver, British Columbia, Canada Providence Health Care Full timeProvidence Health Care is seeking a dedicated and passionate individual to fill the role of Lead, Indigenous Patient Experience & Cultural Safety Measurement. This crucial position will contribute significantly to advancing the measurement of Indigenous Cultural Safety initiatives across British Columbia.As the Lead, you will play a vital role in identifying...
-
Patient Care Coordination Leader
4 weeks ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob Description Overview The Care Management Leader is responsible for ensuring the delivery of high-quality patient care in alignment with the standards set forth by the British Columbia College of Nurses and Midwives (BCCNM). This role emphasizes a client and family-centered approach, focusing on effective care coordination and discharge planning...
-
Patient Care Coordination Manager
4 weeks ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob Overview Under the supervision of the Care Management & System Navigation Manager, the Patient Care Coordination Manager operates in alignment with the professional standards and ethical guidelines set forth by the British Columbia College of Nurses and Midwives (BCCNM). This role emphasizes a client and family-centered approach to care, reflecting...
-
Indigenous Patient Care Quality Specialist
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeIndigenous Patient Care Quality Officer Patient Care Quality Office The Provincial Health Services Authority (PHSA) prioritizes patient safety as a collective responsibility, aligning with our Mission, Vision, and Values. This role is essential in fostering continuous improvement in quality and safety across all facets of patient care. The Indigenous...
-
Indigenous Patient Care Quality Specialist
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeIndigenous Patient Care Quality Officer Patient Care Quality Office In alignment with the Mission, Vision, and Values of the Provincial Health Services Authority, patient safety is a fundamental priority and a collective responsibility. This role is essential in the ongoing commitment to enhance quality and safety across all facets of the organization. The...
-
Vancouver, British Columbia, Canada PHSA Full timeIndigenous Patient Navigator, Indigenous Health Program The Indigenous Patient Navigator (IPN) plays a crucial role in enhancing the integration of existing navigational and advocacy support provided by community and regional health authority partners. This position is dedicated to assisting Indigenous communities and organizations in improving access to...
-
Vancouver, British Columbia, Canada Providence Health Care Full timeJob OverviewDirector, Indigenous Patient Experience & Cultural Safety AssessmentWe are seeking a committed professional to take on a pivotal role at Providence Health Care. As the Director, you will be instrumental in enhancing the evaluation of Indigenous Cultural Safety initiatives throughout British Columbia. Your key responsibilities will include...
-
Vancouver, British Columbia, Canada Providence Health Care Full timeJob OverviewDirector, Indigenous Patient Experience & Cultural Safety AssessmentWe are seeking a committed professional to take on a pivotal role at Providence Health Care. As the Director, you will be instrumental in enhancing the evaluation of Indigenous Cultural Safety initiatives throughout British Columbia. Your key responsibilities will include...
-
Vancouver, British Columbia, Canada BC Children's and Women's Hospital & Health Centre Full timeCommunity Liaison Nurse Indigenous Complex Care Coordination, Indigenous HealthBC Children's & Women's HospitalVancouver, BC The Indigenous Health Wellness Nurse acts as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered and supports the improvement and performance of health...
-
Vancouver, British Columbia, Canada PHSA Full timeIndigenous Patient Navigator, Indigenous Health Program BC Children's and Women's Hospital + Health Centre Vancouver BC The Indigenous Patient Navigator (IPN) plays a crucial role in facilitating connections between Indigenous communities and the healthcare system. This position is designed to enhance the accessibility of culturally appropriate care...
-
Vancouver, British Columbia, Canada PHSA Full timeIndigenous Health NavigatorThe Indigenous Health Navigator plays a crucial role in enhancing the integration of existing support systems and advocacy services provided by community partners and regional health authorities. This position is dedicated to assisting Indigenous communities and organizations in accessing suitable healthcare services. The Navigator...
-
Vancouver, British Columbia, Canada PHSA Full timeIndigenous Patient Navigator, Indigenous Health Program The Indigenous Patient Navigator (IPN) plays a crucial role in facilitating connections between Indigenous individuals and the healthcare system. This position is dedicated to enhancing access to suitable medical care by collaborating with community partners and regional health authorities. The IPN...
-
Patient Care Advocate
6 days ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob SummaryWe are seeking a highly skilled and compassionate Social Services Coordinator to join our team at Providence Health Care. As a key member of our interdisciplinary team, you will provide therapeutic clinical counseling services, conduct comprehensive biopsychosocial assessments, and maintain patient/resident records.Key ResponsibilitiesProvide...
