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Halifax, Nova Scotia, Canada Government of Nova Scotia Full time
About Our Opportunity

The Government of Nova Scotia is seeking a highly skilled and customer-focused individual to join our team as a Visitor Experience team member at the Maritime Museum of the Atlantic. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that visitors have a memorable and engaging experience at the museum.

Primary Accountabilities
  • Assist with the coordination of facility rentals, promotional activities, and special events.
  • Maintain and operate Point of Sale (POS) systems for admissions, pass sales, and retail purchases.
  • Ensure special offers, discounts, and cash handling procedures are completed in adherence with policies and procedures.
  • Orient visitors with the site and inform them of programming, events, and activities available.
  • Offer excellent customer service in a busy, fast-paced environment.
Qualifications and Experience

To be successful in this role, you will possess at least grade 11 plus 3 years of related experience in a retail or customer service environment. An equivalent combination of training and experience may be acceptable.

You will also possess a knowledge and strong interest in the cultural and natural history of Nova Scotia and its museums. You will be a self-motivated individual who works well independently and participates fully in a team environment. You will value the concepts of equity, diversity, and inclusion in all areas of work.

Assets for this Role
  • Training or certification in tourism, hospitality, retail, and/or museum studies.
  • Certification in first aid and WHMIS.
  • Ability to speak French or additional languages.
Benefits

The Government of Nova Scotia offers its employees a wide range of benefits, including a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation, and Employee and Family Assistance Programs.

Working Conditions

You must be willing and able to work flexible hours, including weekends, evenings, and holidays. Successful candidates must also successfully complete appropriate vulnerable background checks.