Administrative Support Specialist

1 week ago

Saskatoon, Saskatchewan, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

The Royal Bank of Canada is seeking a highly skilled and organized Administrative Support Specialist to join our Wealth Management team. As an Administrative Support Specialist, you will play a vital role in providing exceptional client service and support to our advisors and clients.

Key responsibilities include:

  • Providing administrative support to our advisors and clients, including account maintenance and efficient resolution of client requests.
  • Maintaining existing client accounts and identifying opportunities to contact clients.
  • Becoming well-versed in internal controls and industry regulatory requirements to ensure client files and documentation are accurate and compliant.
  • Responding to client inquiries in a timely and professional manner.
  • Assisting the advisor team in welcoming and onboarding new clients.
  • Coordinating and preparing meetings for advisors with their clients and prospects.
  • Providing proactive client service and resolving issues efficiently.
  • Managing incoming communications from clients, advisors, and other internal and external partners.

What do you need to succeed?

Must-have

  • Strong Microsoft Office Suite skills.
  • High level of time management and organization skills.
  • Demonstrated skills in providing world-class client service.
  • Exceptional verbal and written communication skills.

Nice-to-have

  • Completion of the Canadian Securities Course and Conduct & Practices Handbook.
  • Knowledge of RBC Dominion Securities' systems and procedures.
  • Experience in the securities industry is an asset.

What's in it for you?

We offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You will have the ability to make a difference and lasting impact in our dynamic, collaborative, and progressive team.

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