Strategic Account Lead
4 days ago
At VERB Interactive, we're a digital marketing and technology agency with a passion for exceeding expectations. Our global clients offer the opportunity to work and collaborate with some of the world's biggest destinations, resorts, and travel brands. We take a balanced approach to work/life and have fun at the office, or wherever we happen to be working.
We're looking for an experienced Strategic Account Lead to act as the key point of contact between high-profile clients and our agency. As a Strategic Account Lead, you'll nurture and grow client relationships and be responsible for being a source of ongoing leadership, strategy, and collaboration with our internal teams.
Your main responsibilities will include:
- Independently managing client relationships and projects, proactively offering sound solutions to issues
- Identifying and echoing clients' business needs, ensuring that every product and deliverable is aligned and reflective of their needs
- Identifying opportunities to grow accounts by proposing and introducing new solutions and services based on your clients' needs
- Maintaining a working knowledge of client brand standards and assets
- Providing strategic and proactive recommendations to clients, ensuring proper resource planning to meet deadlines
- Fostering and nurturing a positive relationship with clients, both internal and external, through frequent, professional, and strategic communication
In addition to your experience and skills, we're looking for someone who can provide mentorship and leadership to our Accounts team members. You'll also need to keep senior management informed of project progress, ensuring that potential issues affecting client services and projects are communicated early and resolved.
The estimated salary for this position is $120,000 - $180,000 per year, depending on experience and qualifications.
If you're passionate about delivering exceptional results and building strong relationships with clients, we encourage you to apply for this exciting opportunity.
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