Restaurant Operations Manager
1 month ago
About the Role
We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Gateway Casinos & Entertainment Limited. As a Restaurant General Manager, you will be responsible for leading a high-performing team of hospitality professionals to deliver exceptional guest experiences and drive business results.
Key Responsibilities
- Lead and manage a team of restaurant staff to achieve financial and performance goals.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage restaurant operations, including inventory, supplies, and equipment.
- Ensure compliance with company policies and procedures.
- Participate in training and development programs to enhance skills and knowledge.
Requirements
- 3 years of supervisory experience in a high-volume, full-service restaurant or four-star hotel and/or equivalent combination of education and experience.
- World Host/Super Host certificate or similar customer service programs.
- WHMIS training preferred.
- Wine knowledge or experience as a Wine Steward an asset.
- Excellent communication skills, both speaking and writing.
- Working knowledge of computer skills in word processing, spreadsheets, and presentation software.
- Exceptional customer service, communication, and people skills.
About Us
Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We offer a dynamic and fun work environment, competitive salary, and excellent benefits package. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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