Restaurant Operations Manager

2 weeks ago


Burnaby, British Columbia, Canada JAMES STREET CAFE & GRILL Full time

JAMES STREET CAFE & GRILL is seeking an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and leading a team of food service professionals.

Job Summary

We are looking for a highly motivated and organized individual who can manage multiple tasks simultaneously, maintain a fast-paced environment, and ensure the highest level of customer satisfaction. The ideal candidate will have previous experience in a similar role, excellent communication skills, and the ability to work under pressure.

Key Responsibilities:

  • Oversee daily restaurant operations, including managing staff, inventory, and customer service
  • Develop and implement strategies to improve customer satisfaction and retention
  • Maintain a clean and safe working environment, adhering to health and safety regulations
  • Manage staff schedules, training, and performance evaluations
  • Monitor sales performance, identify areas for improvement, and implement corrective actions
  • Foster a positive and inclusive work environment, promoting teamwork and employee engagement

Requirements:

  • 1-3 years of experience in a similar role, preferably in the food service industry
  • Degree in Hospitality, Business, or related field (an asset)
  • Excellent communication, leadership, and problem-solving skills
  • Able to work in a fast-paced environment, prioritize tasks, and meet deadlines
  • Knowledge of health and safety regulations, as well as employment laws and policies

What We Offer:

  • A competitive salary range of $45,000 - $55,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A dynamic and supportive work environment, with opportunities to grow and advance within the company

About JAMES STREET CAFE & GRILL:

We are a leading food service provider, committed to delivering exceptional customer experiences and building strong relationships with our employees, customers, and community. Our mission is to provide high-quality products, services, and experiences that exceed expectations and make a lasting impression.



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