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Customer Service Ambassador

1 month ago

Kirkland, Quebec, Canada Sodexo Canada Ltd Full time

Sodexo Canada Ltd is a leading provider of food and facilities management services.

We are committed to delivering exceptional experiences to our clients and their employees, customers, and patients. Our goal is to make every day easier for those who help others.

As a Customer Service Ambassador, you will play a key role in creating memorable interactions with our clients and their visitors.

The estimated salary for this position is $35,000 - $45,000 per year, depending on experience and qualifications.

About the Job

This is a full-time opportunity that requires excellent communication and interpersonal skills. You will be responsible for greeting visitors and callers, handling their inquiries, and directing them to the appropriate individuals according to their needs.

You will also be expected to answer telephone calls and provide information to callers, take messages, or transfer calls to the right person.

  • Greet visitors and callers warmly and professionally.
  • Handle inquiries and direct visitors to the correct person or department.
  • Answer phone calls and provide information or take messages as needed.
Requirements

To be successful in this role, you will need:

  • Bilingualism (English and French).
  • Excellent communication and interpersonal skills.
  • A minimum of 2 years' experience in customer service or a similar role.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Ability to work independently and as part of a team.
Benefits

Sodexo offers a comprehensive benefits package, including:

  • Competitive salary and bonus structure.
  • Comprehensive health, dental, and vision benefits.
  • Retirement savings plan.
  • Professional development opportunities.