Customer Service Manager

5 months ago


Kirkland, Canada Walmart Canada Full time

**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs. ‎

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

17000 RTE TRANSCANADIENNE, KIRKLAND, QC H9J 2M5, Canada



  • Kirkland, Canada Connecteurs Électriques WECO Inc. Full time

    WECO Electrical Connectors Inc. Corporate Headquarters 18050 Trans-Canada Highway, Kirkland, QC, H9J 4A1 Canada **Manager, Customer Service** **KIRKLAND, QUEBEC** You are passionate about customer service with a winning attitude, an energetic person who wants only the greatest success in their role. You like teamwork and want to ensure the maintenance...


  • Kirkland, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Kirkland, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...


  • Kirkland, Quebec, Canada BMO Full time

    Job DescriptionAt BMO, we're seeking a skilled Customer Service Representative to join our team. As a key member of our retail banking sales and service team, you'll be responsible for delivering exceptional service to our customers and prospects.Key ResponsibilitiesProactively engage with existing customers and prospects to identify their financial needs...


  • Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Kirkland, Quebec, Canada Sodexo Canada Ltd Full time

    Sodexo Canada Ltd is a leading provider of food and facilities management services.We are committed to delivering exceptional experiences to our clients and their employees, customers, and patients. Our goal is to make every day easier for those who help others.As a Customer Service Ambassador, you will play a key role in creating memorable interactions with...


  • Kirkland, Canada Walmart Canada Full time

    **Résumé des fonctions... **:Travailler comme gérant au service à la clientèle chez Walmart Canada est une excellente façon de développer vos compétences dans le secteur de la vente au détail. Le gérant au service à la clientèle coordonne les opérations de l’aire des caisses afin d’offrir un service à la clientèle exceptionnel, de garantir...


  • Kirkland, Canada Walmart Canada Full time

    **Résumé des fonctions... **:Travailler comme gérant au service à la clientèle chez Walmart Canada est une excellente façon de développer vos compétences dans le secteur de la vente au détail. Le gérant au service à la clientèle coordonne les opérations de l’aire des caisses afin d’offrir un service à la clientèle exceptionnel, de garantir...


  • Kirkland, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of...


  • Kirkland, Canada The Brick Full time

    Est-ce un emploi pour vous?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination...


  • Kirkland, Canada Clarke Cafe Full time

    **Clarke Café is seeking a motivated, energetic, cheerful Sandwich Maker who is passionate about serving coffee, sandwiches for their second location in Kirkland. The individual must be bilingual, have kitchen experience and great customer service skills to work in a friendly fast paced environment.** **Required Skills**: - English (required) - French...


  • Kirkland, Canada Bureau en Gros Full time

    : 1264422 **Who we are** Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...

  • Customer Service Agent

    6 months ago


    Kirkland, Canada Phillips & Cohen Associates Full time

    Phillips & Cohen Associates (Canada), Ltd, the industry leader in compassionate engagement services with offices located throughout the globe, is seeking Estate Care Specialists to join our team. The incumbent will proactively and professionally engage with customers and their representatives to resolve outstanding account balances. Key characteristics of a...


  • Kirkland, Quebec, Canada BMO Full time

    About BMOBMO is a leading financial institution dedicated to empowering individuals and businesses to achieve their goals.Job SummaryWe are seeking a highly motivated Customer Relationship Manager to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and growing revenue...


  • Kirkland, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...


  • Kirkland, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Associate. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their...


  • Kirkland, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...


  • Kirkland, Canada Pfizer Full time

    ROLE SUMMARY The Meetings, External Engagements, & Travel (MEET) In-Market Service Ambassador Manager will be responsible for serving as the POC for event preparation and walkthroughs, post-event feedback and analysis, and on-site event day support in Canada. This role will also provide live support as needed and assist with promoting MPA accountability....


  • Kirkland, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled Customer Relationship Advisor to join our team. In this role, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.About the RoleThe ideal candidate will have 1-2 years of relevant experience and/or certification in a related field of study. You will...