Food Service Supervisor

3 days ago

Lethbridge, Alberta, Canada O-Sho Japanese Restaurant Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at O-Sho Japanese Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively to meet the needs of our customers.
    • Train and develop our staff to ensure that they have the skills and knowledge required to provide excellent service and to maintain high standards of food quality.
  • Food Service Management
    • Estimate and manage food and supply costs, ensuring that we are operating within budget.
    • Develop and implement strategies to improve food quality, presentation, and service.
    • Monitor and maintain high standards of food safety and hygiene.
  • Customer Service
    • Ensure that our customers receive exceptional service, responding promptly to their needs and concerns.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Administrative Tasks
    • Prepare and submit reports on food sales, inventory, and other key performance indicators.
    • Manage and maintain accurate records of stock, repairs, sales, and wastage.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a food service management role.
  • Work Environment
    • Fast-paced environment with frequent standing and physical demands.
  • Personal Qualities
    • Client focus, efficient interpersonal skills, flexibility, and a team player attitude.

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